Privacy Policy
Last Updated: July 30, 2025
Super Star Jackets – www.superstarjackets.co.uk

At Super Star Jackets, we value your trust and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website or make purchases through our platform. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Depending on your interaction with our website, we may collect the following categories of personal information:

  • Contact Details: Name, shipping and billing addresses, phone number, and email

  • Payment Details: Credit/debit card numbers, payment confirmation, and transaction history

  • Account Info: Username, password, settings, and preferences

  • Purchase History: Items browsed, added to cart, purchased, or returned

  • Device Data: IP address, browser type, operating system, and device ID

  • Usage Data: Pages visited, time spent on site, clicks, and navigation patterns

  • Customer Communication: Support inquiries, order-related messages, and feedback

2. How We Collect Information

We may gather your personal information from the following sources:

  • Directly from you: When you register, place an order, or contact us

  • Automatically: Through cookies, web beacons, and tracking tools when you use the site

  • Service Providers: From Shopify (our e-commerce platform) and payment gateways

  • Marketing or affiliate partners: If you interact with our promotional ads or offers

3. How We Use Your Data

We use your information to:

  • Process orders and manage your account

  • Deliver products and manage returns/exchanges

  • Communicate with you regarding orders, support, or offers

  • Improve your shopping experience through personalized content

  • Send marketing/promotional emails (you may opt out anytime)

  • Detect fraudulent or unauthorized activity and ensure security

  • Fulfill legal obligations and respond to government/legal requests

4. Sharing Your Information

We may share your information in the following cases:

  • With shipping and payment service providers: To securely process payments and deliver your orders

  • With marketing and advertising partners: To provide personalized offers and promotions

  • With legal or regulatory authorities: If required under applicable laws or in response to lawful requests

  • In the event of a business transfer: Such as a merger, acquisition, or asset sale

  • With your consent: When you explicitly authorize us to share your information

We ensure that all third parties we share your data with are obligated to maintain its confidentiality and use it only for the intended purpose.

5. Cookies and Tracking Tools

We use cookies and other tracking technologies to improve website performance, analyze usage, and personalize content. You can control or disable cookies through your browser settings.

6. Your Rights

Depending on your region, you may have the following rights:

  • Access to your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

  • Data portability (in applicable cases)

  • Object to certain types of processing

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at: info@superstarjackets.co.uk

7. Data Retention & Security

We retain your information only for as long as necessary to fulfill our services, comply with legal obligations, and protect against fraud. While we implement strong security measures, no method of transmission over the internet is entirely secure.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted their data to us, please contact us for removal.

9. International Transfers

Your information may be transferred and stored outside your country (e.g., servers in the USA or Canada). If you are located in the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those websites. Please review their policies before sharing your data.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our operations or legal requirements. The latest version will always be posted on our website with the revised “Last Updated” date.

12. Contact Us

For any privacy-related concerns or questions, feel free to contact us:

Super Star Jackets
Address: 2600 Cortez Dr 8204, Santa Clara, CA, California 95051, USA
Email: info@superstarjackets.co.uk
Phone: +1 949-821-3382
Contact Form: https://superstarjackets.co.uk/pages/contact-us
Business Hours: Monday – Friday, 9:00 AM to 5:00 PM (Pacific Time)